OP13
WHAT IS THE IMPACT OF COPING STRATEGIES AND RESOURCES USED BY LINE MANAGERS ON THEIR RESILIENCE?
- Coutinho, University College London, UK
Background
Line management tends to be associated with increased responsibility and accountability in the
workplace and can be a challenging and high-pressured role. More resilient line managers are more
likely to continue to perform despite work stressors.
Aims
This study aimed to assess the association of various coping strategies and resources on resilience
levels amongst line managers working within a corporate office-based environment.
Methods
A questionnaire-based cross-sectional study was carried out over 4 weeks in 2020. The questionnaire
probed demographic factors and the use of strategies and resources which may enhance resilience.
Resilience was assessed using the Connor–Davidson Resilience Scale.
Results
On regression analysis, resilience tended to increase with increasing years of line management. When
each strategy/resource was considered separately and adjusted for the number of years of line management,
exercise outside of work (B, 0.302; 95% confidence intervals [CIs], 0.109 to 0.495), hobbies/
interests (B, 0.252; 95% CIs, 0.095 to 0.410) and socializing (B, 0.204; 95% CIs, 0.042 to
0.367) were all significant predictors of resilience.
Conclusions
The key coping strategies and resources that had the strongest association with resilience amongst
office-based line managers were those that related to their personal lives, with exercise being of
particular importance. This study highlights the importance of emphasizing work–life balance and
lifestyle factors within workplace manager training and resilience programmes, as well as in the occupational health clinic. Additional support and health promotion for managers in their first few years of management responsibility may also be beneficial.
Reference:
Connor KM, Davidson JRT. Development of a new resilience scale: the Connor-Davidson Resilience Scale (CD-RISC). Depress Anxiety 2003.
